Moxie Beauty is committed to cruelty-free practices. We do not conduct or commission any animal testing on our products or ingredients.

At Moxie Beauty, we prioritise the use of high-quality ingredients that are safe and effective and none of the 1400+ blacklisted ingredients on our Moxie List of Nasties ever make it into our products.

Individual results may vary based on hair type and condition. Nevertheless, numerous customers have reported observing positive transformations in their hair's texture, hydration, and overall health after a few weeks of regular usage. For optimal outcomes, kindly adhere to the recommended usage instructions.

Yes, our products are generally safe for colour-treated hair. However, we recommend reviewing the specific product information and consulting with your hair care professional for personalised advice based on your hair's unique needs and colour treatment.

We understand the impact of humidity and environmental factors on frizzy hair, especially in India. Our products are specially formulated to combat frizz, providing long-lasting moisture and frizz control to keep your hair frizz-free and smooth even in humid conditions.

Absolutely! Our products are designed to cater to various hair types, including Indian hair textures. Whether you have straight, wavy or curly hair, our innovative formulas are developed to address the specific needs of Indian hair, providing nourishment, hydration, and definition.

Due to hygiene reasons, our products cannot be returned or exchanged. If you require a replacement, kindly reach out to our customer care within 24 hours of receiving your order. Our team may request images of the product, packaging, and invoice for further assistance. Refunds for cancelled orders will be promptly processed and automatically refunded to your original payment method. Please note that it may take some time for your bank or credit card company to process and reflect the refund.

If you wish to initiate a refund, kindly contact our customer support team at support@moxiebeauty.in within 24 hours of receiving your product. Please provide your order details, reason for the refund request, and include any relevant documents such as the invoice or supporting evidence. Our dedicated team will assist you in the refund process, guiding you through the necessary steps if your request meets the criteria for a refund.

To cancel your order, we kindly ask you to reach out to our customer support team at support@moxiebeauty.in promptly. While we will make every effort to accommodate your request, please understand that if your order has already been processed or shipped, cancellation may not be feasible. In such situations, we recommend proceeding with the refund process after receiving the product. Our customer support team will provide you with further guidance and assistance to ensure a smooth resolution.

Upon receiving your refund request our team will swiftly proceed with processing your refund. The timeframe for the refund to be reflected in your account may vary depending on factors such as the payment method used and the policies of your financial institution. Rest assured, we are committed to expediting the process and will keep you informed regarding the status of your refund.

If you happen to receive a damaged or defective product, we sincerely apologise for any inconvenience caused. Please reach out to our customer support team within 24 hours of receiving the product, and we will be glad to assist you in resolving the issue promptly. Depending on the circumstances, we will assess the situation and may offer a suitable solution such as a replacement, exchange, or refund for the damaged or defective item. Your satisfaction is our priority, and we appreciate your understanding and cooperation in resolving the matter.

Yes, we currently ship all across India .

We offer free shipping on orders above Rs. 500

All orders are shipped out within 1-2 business days. In rare cases, we may take a little longer to ship your order. In case of any delay, we will keep you informed.

All orders are usually delivered in 5-8 working days for major cities and 7-10 days for remote locations, from the date of order.

You can write to us at support@moxiebeauty.in

Anmol Ahlawat, Chief Operating Officer (Contact: support@moxiebeauty.in)

Shantam Tandon, Manager (Contact: support@moxiebeauty.in | +919971193530)