Shipping policy
At Moxie Beauty, we aim to provide you with a seamless shopping experience, including hassle-free shipping. Here are the details of our shipping policy:
Shipping Charges:
We offer free shipping for order values above Rs. 500 on all prepaid orders.
For Cash on Delivery (COD) orders, we levy the minimum amount as per location or pincode of delivery.
Delivery Partners:
All purchases made on our platform are shipped from our well-equipped warehouse located in Noida, Uttar Pradesh. We've partnered with the quickest and most reliable delivery services to ensure your orders reach you promptly.
Estimated Delivery Times:
Domestic Delivery: 7-14 business days for domestic delivery.
For security reasons, all goods received will require a signature upon delivery. If you haven't opted for the National Do Not Disturb (DND) service, you will receive an SMS notification regarding your delivery.
Unauthorised Signatures:
Please be cautious and aware that Moxie Beauty will not take responsibility for goods signed for by an unauthorised person.
Damage After Delivery:
Moxie Beauty holds no responsibility for any damage that may occur after the successful delivery of your order.
Reporting Shortages or Damages:
In the event of receiving an order with shortages or damages, we kindly request that you report these issues to our customer service team on the same day or the next business day following the delivery. Your prompt reporting allows us to address and rectify any concerns efficiently.
Additional Information
- Any shipping charges, if applicable, will be displayed during checkout.
- After placing your order, you'll receive an email and SMS confirming your order.
- Once your order is dispatched, you'll receive a tracking number and link.
- Delivery times may vary from state to state.
- During sale events, there might be delays in delivery.
We value your trust in Moxie Beauty and are committed to delivering your hair care products to your doorstep in a secure and timely manner. If you have any questions or need further assistance regarding our shipping policy, please don't hesitate to contact our customer service. Your satisfaction is our priority!